Privacy Policy

Effective Date: 02.10.2024

 

ASORTIO ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including any mobile application, website, or other online services that link to this Privacy Policy (collectively, the “Services”). Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We may collect and process the following types of personal information from you:

1.1. Information You Provide to Us

  • When you create an account, we collect personal details such as your name, email address, phone number, and password.

  • As part of our compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may collect additional identification information, including your government-issued ID, passport, proof of residence, and other documentation.

  • Details related to your transactions on the platform, including deposits, withdrawals, and trade history.

  • Information that you provide when communicating with us, including support requests, inquiries, or feedback.

1.2. Information Collected Automatically

  • We collect details about your interactions with our Services, such as IP addresses, browser type, operating system, device identifiers, referral URLs, and activity within the platform.

  • We use cookies and similar tracking technologies to collect information about your browsing activities, preferences, and interactions with our platform.

1.3. Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Information related to transactions processed via your bank or payment service providers.

  • Information obtained through identity verification or background check services as part of our KYC/AML compliance.

 

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To create and manage your account, verify your identity, and provide you access to our Services.

  • To facilitate the execution of your trades, deposits, and withdrawals.

  • To comply with legal and regulatory requirements, including KYC/AML regulations, and to ensure the security and integrity of our platform.

  • To send you important updates, respond to inquiries, provide customer support, and deliver marketing communications where permitted by law.

  • To tailor your experience with our platform based on your preferences and interactions.

  • To analyze usage trends and improve our platform’s functionality and performance.

 

3. How We Share Your Information

We may share your personal data with the following parties:

  • Third-party service providers that assist us with platform operations, including payment processing, identity verification, customer support, and data storage.

  • We may disclose your information to regulatory bodies, government agencies, and law enforcement as required by law or to comply with legal obligations (e.g., KYC/AML regulations).

  • In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owner.

  • We may share your information with other third parties when you explicitly consent to such sharing.

 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security of your information.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes retaining data for KYC/AML purposes and to comply with financial regulations.

 

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights concerning your personal data:

  • The right to request access to your personal data.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request the deletion of your personal data, subject to our legal obligations.

  • The right to object to certain processing of your data, including direct marketing.

  • The right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

 

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. If we transfer your information outside of your jurisdiction, we will ensure that appropriate safeguards are in place to protect your data.

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our platform.

 

9. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our platform and, where required by law, obtaining your consent.

 

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: [email protected]

Phone: +48780595155

Address: UL. PIOTRKOWSKA 116 / 52

90-006 ŁÓDŹ, Poland